Page last updated on 25th October 2024
MAKING YOUR HOME SAFER
Did you know that a smart meter installation also includes a safety check on your gas supply to your home?
HAVING A SMART METER INSTALLED IS LIKE GETTING AN MOT FOR YOUR HOME
When installers come to your home to install a smart meter they are also looking for potential problems with your electricity and gas, such as defective wiring, broken fuses or even faulty boilers. In total from 2017 to May 2023 over 2,139,000 safety issues unrelated to smart metering were identified by installers as part of a free visual safety check helping to protect households across Great Britain.
These faults could have been potentially life-threatening and might not have been picked up if it were not for smart meter installers. People shouldn't miss out on this important safety check.
Find out more about why smart meters are safe here.
MAKING BRITAIN SAFER
People shouldn't be misled into thinking that upgrading their energy meters to smart meters could put their home at risk or that it's any different to having their traditional meter replaced when needed. More than 22 million smart meters have been installed so far. There have been very few cases where there have been any issues. Every single case is taken very seriously, with lessons identified and learned to improve safety. Smart meter installations are making homes across Britain safer.
STILL HAVE QUESTIONS?
Find the answers to frequently asked questions on our FAQ page or find out more about the installation process. You can also find out how smart meters will benefit you, and how you can contact your energy supplier to request your installation.