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Page last updated on 31st May 2024

Energy Pylond In The Distance With The Sun

Electricity pylons in a field in the British countryside

Why are smart meters important for Britain's energy upgrade?

Smart meters are an important step in allowing active management of our energy system. They'll help Britain create an energy system that's fit for the future and leading the way.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Avro Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Better Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We are connecting you to your supplier's website. They will take your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas are responsible for Bristol Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that British Gas are responsible for British Gas Evolve customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Bulb customers. Therefore we are connecting you with Octopus who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy are responsible for Colorado Energy customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Eon have informed us that Eon Next are responsible for smart meter installations, so you'll be redirected there.

We are redirecting you to the E.ON Next smart meter webpage. You can continue your smart meter journey at their website. They will take your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to visit Boost Energy at www.boostpower.co.uk/smart-meters. They will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Enstroga customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that So Energy is now responsible for ESB customers. Therefore we are connecting you with So Energy who will be responsible for taking your request forward.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we will connect you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy is now responsible for Goto Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Green Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Green Star Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Hub Energy customers (formerly Gulf Gas and Power). Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

If you would like a smart meter installed, please get in touch with Homeshift using the contact number on your latest energy bill.

We believe that E.ON Next is now responsible for Hub Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Igloo Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Lumo customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for MoneyPlus Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Nabuh Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Neon Reef Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON is now responsible for Npower Select customers. Therefore we will connect you with E.ON who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Npower Select customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Utilita are responsible for Omni Energy customers. Therefore we are connecting you to Utilita who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Orbit Energy customers. Therefore we will connect you with Scottish Power who will be responsible with taking your request forward.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that British Gas is now responsible for People's Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for PFP Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Powershop customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Pure Planet customers. Therefore we will connect you with Shell Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Shell Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward. If you are a former Shell customer and haven't seen an email from Octopus, please get in touch with them.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Spark Energy customers. Therefore we will connect you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Southend Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Social Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

Symbio Energy have told us that E.ON NEXT is responsible for providing smart meters on their behalf. Therefore we will connect you with E.ON NEXT who will be responsible for taking your request forward.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Together Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for UKEIH customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Utility Point customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wasp Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wigan Warriors Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Yorkshire Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Zebra Power customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that EDF is now responsible for Zog Energy customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

1) Smart meters are making our energy system smarter

Smart meters securely share gas and electricity readings with your supplier. This means no more estimated bills, and no more staying home to let the meter reader in.

Smart meter data can also enable the smart energy system to:

identify and respond to power outages more quickly
better balance supply with demand, which then helps to...
reduce waste - in fact, the government predicts that the smart meter rollout could save £650m*
make the most of renewable energy like wind and solar

_{*Requires consumer action}

Find out how a smart energy system will help us use more renewable energy, like wind power.

We've teamed up with Cornwall Insight to help explain how smart meters help Great Britain’s energy system get smarter and more secure. Click the button below to download a copy of the report for yourself:

Smart meters and energy security

SO, WHAT IS A SMART ENERGY SYSTEM?

Today's technology has come so far – it's great to see how our homes are getting smarter, from our TVs to our phones. Now smart meters are the latest revolution, helping us modernise and create a smart energy system.

A smart energy system uses modern digital technology to understand when customers across Great Britain use energy on a large scale, as well as how much they use. This will allow the system to better manage what energy is needed and where. This leads to cutting down on energy waste and shifting from depending on fossil fuels to focusing on renewable energy sources.

This modern system will mean we can use more renewable energy, and reduce carbon emissions. Now that's smart.

2) Smart meters can enable new tariffs and technology

Smart time-of-use tariffs offer different prices for energy at different times of the day. This allows consumers to save money and reduce their carbon footprint, if their household is able to use less energy during periods of low demand (off-peak periods).

This is because the cost of generating electricity varies throughout the day – energy is more expensive during peak periods, when energy suppliers might need to turn on fossil fuel-powered generators to cope with high demand.

When households shift their usage away from peak periods, the demand for energy is smoothed over the day so the energy system can make more use of renewables when they are available. Though if your household tends to use more energy during peak periods, you can still get a smart meter and use it to monitor your energy use.

Find out more about the environmentally friendly tech we could see in our smart homes of the future.

3) Smart meters are an essential part of making our energy system fit for the future

Demand for electricity in Britain is predicted to nearly double by 2050, so it's important that our energy system can handle this increase in need for energy in a cost efficient way.

Smart meters are integral to Britain meeting increased energy demands in the future because they:

enable a flexible energy system that can use greener sources of energy;
help improve the way the system balances supply with demand; and
ensure the security of our energy supply.

The smart energy system is changing the way our energy infrastructure works – using a more connected, whole-system approach that brings together the different elements of the current grid and supply with consumers to create a more efficient system for everyone.

Britain is determined to reach net zero, and with the government aiming to electrify our heating and shut down coal power stations by 2024, it's more important than ever that our energy system is flexible, secure and fit for the future. Getting a smart meter is a small but significant step we can all take in the right direction.

Request your smart meter

If you haven’t already got a smart meter, you can request one from your energy supplier below:

Request your smart meter

Why are smart meters important for Britain's energy upgrade?

1) Smart meters are making our energy system smarter

SO, WHAT IS A SMART ENERGY SYSTEM?

2) Smart meters can enable new tariffs and technology

3) Smart meters are an essential part of making our energy system fit for the future

Request your smart meter

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