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Page last updated icon Page last updated on 7th June 2024
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How to use a smart meter to save money

The in-home display which comes with your smart meter monitors and displays your energy use in near real-time. This valuable information could help you save money on your energy bills. Read on to find out how to use your smart meter to save money.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Avro Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Better Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We are connecting you to your supplier's website. They will take your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas are responsible for Bristol Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that British Gas are responsible for British Gas Evolve customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Bulb customers. Therefore we are connecting you with Octopus who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy are responsible for Colorado Energy customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Eon have informed us that Eon Next are responsible for smart meter installations, so you'll be redirected there.

We are redirecting you to the E.ON Next smart meter webpage. You can continue your smart meter journey at their website. They will take your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to visit Boost Energy at www.boostpower.co.uk/smart-meters. They will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Enstroga customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that So Energy is now responsible for ESB customers. Therefore we are connecting you with So Energy who will be responsible for taking your request forward.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we will connect you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy is now responsible for Goto Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Green Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Green Star Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Hub Energy customers (formerly Gulf Gas and Power). Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

If you would like a smart meter installed, please get in touch with Homeshift using the contact number on your latest energy bill.

We believe that E.ON Next is now responsible for Hub Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Igloo Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Lumo customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for MoneyPlus Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Nabuh Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Neon Reef Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON is now responsible for Npower Select customers. Therefore we will connect you with E.ON who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Npower Select customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Utilita are responsible for Omni Energy customers. Therefore we are connecting you to Utilita who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Orbit Energy customers. Therefore we will connect you with Scottish Power who will be responsible with taking your request forward.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that British Gas is now responsible for People's Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for PFP Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Powershop customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Pure Planet customers. Therefore we will connect you with Shell Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Shell Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward. If you are a former Shell customer and haven't seen an email from Octopus, please get in touch with them.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Spark Energy customers. Therefore we will connect you with SSE who will be responsible for taking your request forward.

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We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

Symbio Energy have told us that E.ON NEXT is responsible for providing smart meters on their behalf. Therefore we will connect you with E.ON NEXT who will be responsible for taking your request forward.

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We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for UKEIH customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Utility Point customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wasp Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wigan Warriors Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Yorkshire Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Zebra Power customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that EDF is now responsible for Zog Energy customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

How to use a smart meter

The key to using your smart meter is the in-home display (IHD). The IHD tells you in near real-time exactly how much energy you’re using and how much it is costing you. By checking your IHD, you can make informed decisions about how you use energy at home.

You can use the in-home display to measure the energy usage of any household appliance. As long as that appliance is connected to your gas or electricity supply. Simply watch how the information on your IHD changes when you turn the appliance on. Always make sure to keep note of what your usage is before you turn on the appliance you're checking.

How to use a smart meter to save money

By using and understanding smart meter data, you can identify times and situations when you're using more or less energy. The more information you have on your own energy usage, the more in control of it you could be, allowing you to make savings.

To use your smart meter to understand your energy spending, or you want to know how to use a smart meter monitor, also known as the IHD, follow these steps.

You will need:

  • A smart meter installed.
  • Your in-home display to hand.
  • The controls for appliances or devices you want to better understand.
  1. 1. Find your baseline

    Start by looking at your in-home display with all the devices you would normally have on. This gives you a baseline level of energy usage. Make a note of this figure. Your in-home display can measure energy usage (in kWH) or cost (in pounds and pence), so it’s up to you how you’d like to measure it.

    Make sure nobody else in your home is turning devices off or on while testing as this could change the results.

  2. 2. Turn on (or off) the appliance you want to test

    Choose the appliance you want to test and either turn it either on or off. Once you do, pay attention to your in-home display and wait until it updates you on how much energy you're using. It only takes a few seconds for your in-home display to update on electric usage. Gas usage takes longer, about 30 minutes.

  3. 3. Compare the differences

    Work out how much energy your device is using by comparing your original baseline measurement with what it is now showing on your display.

    For example, if your in-home display was showing your electricity usage was costing you £0.19p per hour, but when you switched off one of your devices your consumption decreased to £0.14p per hour, the difference in cost is 5p per hour. This means your device is costing you 5p per hour to run.

    Similarly, if your in-home display was showing your electricity usage has moved from 0.58kWH to 0.43kWh, that would mean your device was using 0.15kWh of electricity.

  4. 4. Take control of your energy use

    Use the information you can get about how much energy you’re using to make informed decisions. For example, you can use your IHD to identify lights that have been left on, or appliances that have been left on standby. Or you can check which appliances use more energy, and make decisions like whether you want to switch the heating on or use an electric blanket. Or use a heated clothes rail rather than a tumble dryer, for instance.

So, do smart meters save money?

Just having a smart meter installed doesn't automatically save you money. But having a smart meter can help you take action to save money. The IHD keeps you informed of how much energy you’re using, so you can use it to help you save energy, and reduce your energy bills.

Smart meters aren’t just helping people keep the cost of their energy bills down. They're also helping Britain build a modern, flexible energy system. With this upgraded system, the nation could save £8 billion a year – now that's smart!

How does a smart meter save you money?

It’s not the smart meter itself, but the actions you take with the help of your smart meter that help you save money. With a smart meter, you can track and adjust your energy usage. You can also access tariffs which could help you spend less on energy.

Some energy suppliers offer time-of-use tariffs to their customers with smart meters. Time-of-use tariffs offer different prices for energy at different times of the day. With these tariffs, energy is cheaper when less people are using energy, or when there is more renewable energy being generated.

More ways to save with a smart meter: how do smart meters save money?

A smart meter sends your meter readings directly to your supplier, on a half-hourly, daily, or, in some cases, monthly basis. This means you get accurate bills based on your energy usage, rather than estimates from your energy supplier, so you only pay for what you use.

Knowing what you're spending also means fewer surprises when your bill comes through. Having a much clearer picture of how much you've spent at any given time means you can budget more effectively. In fact, some IHDs even allow you to set a daily budget, helping you to stay on top of your spending.

Watch our video to see how smart meters work in a little more detail:

What to do if you’re worried about being able to pay your energy bills

You may be eligible for extra help with schemes like Winter Fuel Payment or Warm Home Discount. See our guide to energy bill support schemes for further information, or contact Citizens Advice. For more advice, see our page on what to do if you think you need help with energy bills.

For prepay customers, you can also find out how to use your smart meter in prepay mode to save you money.

More energy saving tips

There are even more ways you can cut down the energy use in your home, which will help you save money on your energy bills.

By turning down your thermostat, lowering your combi boiler temperature and taking 4-minute showers, you could save as much as £340 a year. Read our energy saving tips for even more tips to save energy around your home.

For more information about how to use a smart meter to save energy, see the DCC's guide.

Request your smart meter today

If you haven’t already got a smart meter, you can request one from your energy supplier below:

Request your smart meter

Get a smart meter
Get a smart meter