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Page last updated icon Page last updated on 19th December 2024

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Avro Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Better Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We are connecting you to your supplier's website. They will take your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas are responsible for Bristol Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that British Gas are responsible for British Gas Evolve customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Bulb customers. Therefore we are connecting you with Octopus who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy are responsible for Colorado Energy customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Eon have informed us that Eon Next are responsible for smart meter installations, so you'll be redirected there.

We are redirecting you to the E.ON Next smart meter webpage. You can continue your smart meter journey at their website. They will take your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to visit Boost Energy at www.boostpower.co.uk/smart-meters. They will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Enstroga customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that So Energy is now responsible for ESB customers. Therefore we are connecting you with So Energy who will be responsible for taking your request forward.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we will connect you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy is now responsible for Goto Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Green Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Green Star Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Hub Energy customers (formerly Gulf Gas and Power). Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

If you would like a smart meter installed, please get in touch with Homeshift using the contact number on your latest energy bill.

We believe that E.ON Next is now responsible for Hub Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Igloo Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Lumo customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for MoneyPlus Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Nabuh Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Neon Reef Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON is now responsible for Npower Select customers. Therefore we will connect you with E.ON who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Npower Select customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Utilita are responsible for Omni Energy customers. Therefore we are connecting you to Utilita who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Orbit Energy customers. Therefore we will connect you with Scottish Power who will be responsible with taking your request forward.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that British Gas is now responsible for People's Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for PFP Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Powershop customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Pure Planet customers. Therefore we will connect you with Shell Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Shell Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward. If you are a former Shell customer and haven't seen an email from Octopus, please get in touch with them.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Spark Energy customers. Therefore we will connect you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Southend Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Social Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

Symbio Energy have told us that E.ON NEXT is responsible for providing smart meters on their behalf. Therefore we will connect you with E.ON NEXT who will be responsible for taking your request forward.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Together Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for UKEIH customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Utility Point customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wasp Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wigan Warriors Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Yorkshire Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Zebra Power customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that EDF is now responsible for Zog Energy customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Two Women Working On A Laptop

What is the energy price cap?

If you want to know what the energy price cap is, and how it could affect your electricity and gas bills, then read on.

What is the energy price cap?

The energy price cap is a set limit on the cost of each unit of gas and electricity used by consumers. Additionally, it sets a maximum standing charge amount. It applies to the standard or default tariffs charged by energy companies.

What is the price cap now?

The July price cap is currently set at £1,717. This is based on typical domestic consumption per year, for a dual-fuel customer paying by direct debit, and will vary based on how much energy you use.

To find out exactly what you are being charged you should contact your energy supplier.

Below are the previous, current and upcoming price caps:

Time
period
Price cap on
typical usage¹
1 Apr to 30 June
2024
£1,690 a year
1 July to 30 Sept
2024
£1,568 a year
(down 7%)
1 Oct to 31 Dec
2024*
£1,717 a year
(up 10%)

*current price cap period

¹2,700 kilowatt hour (kWh) of electricity, 11,500kWh of gas.

What is the current price of gas and electricity per kWh?

From the 1st of October to the 31st of December 2024, the price of electricity and gas per kWh for a customer with typical usage on a default tariff, paying by direct debit, will be:

Fuel Price per kWh Daily standing charge*
Electricity 24.5p 60.99p
Gas 6.24p 31.66p

Figures are rounded to the nearest penny.

*Standing charges are designed to cover the cost of supplying your property with energy. They are usually a fixed, daily amount which doesn’t vary.

For more information about the energy price cap, you can refer to Ofgem’s guide to the energy price cap.

Does this mean my energy costs are capped?

No, energy capping only limits the price of a unit cost of energy. The more units of energy you use, the more you will pay.

When will the price cap change again?

The current price cap level was announced on the 25th of November, and set at £1,717 per year.

This is a 10% increase on the previous price cap, and will run from the 1st of October until the 31st of December 2024. 

Couple working out bills

How much will I pay for energy?

Energy usage can vary due to many factors, including:

  • The number of people in your home
  • The size of your home
  • How energy efficient your home is
  • How energy efficient your appliances are
  • If people in the home are energy-efficient

The amount you pay for energy can also vary due to location, payment method and what kind of energy meter you have.

How much could I pay to run household appliances?

The energy calculator below will show how the price cap change could affect the cost of using everyday household appliances. Simply update the drop down buttons with your estimated usage to see the costs.

The calculator below will show a cost estimate for the current price cap (Oct-Dec 2024), and compare that to the previous price cap (July-Sept 2024), and the price cap before that (Apr-June 2024). So you can see how your energy bills might have changed over time.

Please note: The electricity used by domestic appliances can vary depending on make and model, so we’ve used average power ratings. We have also used the price cap figures for a standard variable rate, so this calculator doesn't take into consideration any fixed tariffs or additional costs.

This calculator was last updated on 01/10/2024.

£38

Cost per month

Based on the current energy price cap

+£4

Compared to the previous price cap
(July -Sept 2024)

£0

Compared to the price cap before the previous
(April-June 2024)

What is the average energy bill in the UK?

Ofgem’s calculation for an average or medium household is based on a 2-3 bedroom house, with 2-3 people living in it, using 11,500 kilowatt hours (kWh) of gas and 2,700 kWh of electricity a year.

They also estimate what low and high household usage is. Remember, these are average, estimated values, but they can help you get a general idea of how much energy you use, and what it might cost you.

Based on the current Ofgem calculations for energy usage, estimated annual costs for energy under the current October 2024 price cap could be:

 Energy use Typical annual electricity use (kWh) Typical annual gas use (kWh) Average annual cost*
High (4+ bedroom house)
4,100 17,000 £2,403
Medium (2-3 bedroom house)
2,700 11,500 £1,717
Low (Flat or 1 bedroom house)
1,800 7,500 £1,247

*The average annual cost is an estimate based on the October 2024 price cap, for a dual-fuel customer paying by direct debit. 

Based on figures from the BBC.

What is a kilowatt hour?

A kilowatt hour (kWh) is the standard unit used by energy suppliers to calculate your gas and electricity bill. When you hear energy companies talking about unit costs of energy this is usually referring to the kilowatt hour.

You can understand a kilowatt hour in terms of using 1000 watts of power (a kilowatt) in one hour of time. For example, you’d use 1-kilowatt hour of electricity to power a 100-watt halogen lightbulb for 10 hours, as 100 watts x 10 hours of use = 1000 watt-hours or 1 kWh.

If you swapped that halogen bulb for a more efficient LED bulb that uses 10 watts of electricity, you’d get 100 hours of light for the same 1-kilowatt hour of energy. 10 watts x 100 hours = 1000 watt-hours or 1 kWh.

The same principle applies to using gas too.

Who are Ofgem?

Ofgem is an organisation that regulates energy suppliers. It sets a maximum price that energy suppliers could charge for each unit of energy. The cap isn’t a cap on how much you spend on energy, it’s a cap on how much each unit of energy costs. The more energy you use; the more you’ll pay.

Are you struggling to pay your energy bills?

You can find out more about schemes and other help you might be eligible for here. Alongside this, we have advice available for those needing help with their energy bills.

For more information about the support available from the government including energy saving tips at the ‘Help for Households’ website.

What is the Energy Price Guarantee?

On 1st October 2022, the UK government introduced the Energy Price Guarantee to help with rising energy costs. It was designed to be a temporary, additional measure to protect consumers from the significant rises in the price of wholesale gas.

The Energy Price Guarantee (or EPG) applies to all households in Great Britain. It is in place until April 2024, but the original energy price cap set by Ofgem has dropped below the EPG. Which means you pay the Ofgem energy price cap rate instead.

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