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Module 2: The Radio Teleswitch Service (RTS) switch-off and what you need to know

We partnered with the energy regulator Ofgem and industry group Energy UK to help you understand the RTS system, why it’s being switched off, what your constituents who have RTS meters must do, and, most importantly, how you can help them.

Take a look at all of our resources below to help your constituents with RTS meters understand what they need to do.

What is Radio Teleswitch Service?

The Radio Teleswitch Service (RTS) uses a radio signal to tell some older electricity meters in homes and businesses when to switch between peak and off-peak rates. The RTS is coming to an end because it’s reached the end of its operational life.

Watch our webinar

Below is a recording of a joint webinar with all the information you need to know to help your constituents with RTS meters understand what they need to do.

Download our slides

Click on the link below to download the slides from our webinar presentation.

Download slides here

Other resources

Below are some shareable resources from Ofgem’s digital toolkit you can use to help your constituents with RTS meters understand what they need to do.

The full digital toolkit can be accessed by clicking on the button below where you can find all available resources for the campaign, including a handy user guide.

View Ofgem's RTS digital toolkit here

Social Card

Click on the link below to download a social card, which is sized to work for social platforms like X, Instagram, Facebook, TikTok & NextDoor. Ofgem's asset user guide offers more help on how to use this asset.

Download social card here

Infographic

Click on the link below to download a simplified infographic. Infographics are useful for explaining things in more detail. This infographic can be added to social media posts, or used in email newsletters.

Download infographic here

Leaflet

Click on the link below to download the RTS leaflet, the largest version of all the assets shown here. Leaflets are useful as a physical handout, but can also be attached to email newsletters.

Download leaflet here

Need further support?

We’re here to support where we can with any questions you or your constituents may have:

England: [email protected]

Scotland: [email protected]

Wales: [email protected]

To learn more about the rollout and other organisations involved, visit our website below:

About the smart meter rollout