Johnny Vegas getting a smart meter installed
Here it is! If you've ever wondered what happens before, during, and after a smart meter installation, watch the below video of Johnny Vegas getting one himself. Spoiler alert - it's more straightforward than you thought.
What happens during a smart meter installation?
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How to book your installation
Your first step is to contact your energy supplier. You can do that by simply typing your supplier into the search box below. We’ll then take you to the right place and you can start the process there. They’ll usually ask you to log in with your account details so make sure you have those handy.
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During the installation
Your installer will show up around the approved time with identification to verify themselves. When this happens, you or someone aged 18 or over will need to be home, so factor this in when agreeing on a time with your supplier. At this point, your energy company should have let you know what to expect. But here are a few handy tips:
Clear space around your existing meters
The easier you make it for the installer to access your old meters, the faster the installation should be, so help them help you!
Prepare for a temporary power cut
You could lose power during the installation. Typically this is 30 minutes per meter. Your installer will try to keep this to as short a time as possible.
Don’t miss your appointment!
Smart meter installers group appointments by location so they don’t have to travel long distances between installations, reducing the carbon emissions given off when they travel.
Try not to cancel your smart meter appointment so installers don’t have to make extra trips to your area.
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After your installation
As part of the installation, you should receive an in-home display. It's a portable display screen that can be put anywhere in your home. You don’t have to have one, but it’s the easiest way to see what energy you’re using and what it’s costing you. This is provided at no extra cost. Your installer will also show you how to use your in-home display before they leave.

Request your smart meter today
Join Johnny Vegas and get your smart meter installed at no extra cost! Click on the link below to start the process with us, and we'll then take you over to your energy supplier's smart meter page so you can register your interest.
Find out more
Want to learn more about smart meters? Check out these pages for more information:
- Learn about the benefits of smart meters for consumers.
- Did you know you can easily change suppliers with a smart meter?
- Smart meters are even available for renters and landlords.
